# Schedule From the exam schedule page you can configure the times and dates you want users to be able to access your exam.

{% hint style="warning" %} The time zone outlined in the orange message at the bottom of the schedule box is the time zone your device clock is set to {% endhint %} ### Fixed date range exams The most common set up for exams is having an open and close window, where users are given times and dates in which they must have started the exam. If they try to start the exam before the window opens they will see a pending message.

What a user sees when trying to start an exam where the open window hasn't yet opened

If they try to start it after the window closes they won't be able to take the exam.

What a user sees when trying to start an exam where the open window has closed

* **Open time / date :** The earliest time that you want someone to start the exam, * **Close time / date:** The very last time you want someone to be able to join the exam {% hint style="danger" %} **🚨 Note**: The open window is **not the duration of the exam,** this is the window that you're going to let candidates begin the exam. Think of it as the window that someone would be allowed to walk into the exam hall for an in person exam. {% endhint %} We recommend that you give a window of about an hour to account for any technical difficulties and late comers. **Example:** An exam with a 30 minute duration and a 2 hour start window between 12pm and 2pm on the same day means: **The very first person to start will finish no later than earlier than 12:30pm. And the very last person to start the exam will finish no later than 2:30pm.** ### Indefinite Exams Use indefinite exams to set only an open window, ideal if your exams run continuously throughout the year. Remember that users who are added to the exam group of an open exam will get an attempt generated for them

### Candidate Deadlines You can also set a fixed or relative deadline on the exam. If you have an indefinite exam that runs all the time, but you want users to complete it within 4 days of getting access then you can do this using the relative deadline

Once you're happy with the exam save it and double check all your settings. The final step in creating an exam is to schedule it, once you've scheduled the exam you will not be able to make changes to the exam. ### Submission due date Set a recommended date/time for submitting an exam attempt, visible to candidates. Attempts submitted past this date/time will show as late, and submissions made before will show as on time in the attempts management table
### Close or cancel an Exam If you wish to close an exam early or end the creation of attempts on an indefinite exam, use Synap's close or cancel exam features. You'll find these buttons on the version management page, once clicked you'll get a warning that active attempts can still progress but no more attempts can be generated or started. Closing an exam will prevent new attempts from being generated but will not affect existing attempts

Cancelling an exam will prevent new attempts from being generated AND revokes non-started attempts

### Re-open an exam Once an exam has been completed the best way to 're-open' it, is to create a new version with an updated schedule. This new schedule will apply to users added to the group after the new version is published. {% hint style="warning" %} Re-opening an exam will not re-open existing expired attempts. To re-open these go to the exams users page and use the adjust time function {% endhint %}