Synap Academy
Search
⌃K

Proctor Pricing

Overview of the additional costs for Rosalyn and Synoptic proctoring options
Proctoring costs vary depending on what plan (Standard or Pro) and which billing basis (PAYG or Monthly MAUs) your portal is on. This doc outlines considerations and costs for the different proctoring options on your exams.
Additional info:
  • No session limits on Rosalyn or Synoptic so no additional charges for particularly long exams
  • 🧙‍♂️ Admins taking exams are not charged for any Synoptic exams or Rosalyn Lock-down Only - Use this to test the different options ahead of your real exam!
    • Admins will be charged for Rosalyn Live Proctored exam sessions
  • 🎬 You'll only be charged for exams taken - so if a candidate doesn't show up to an exam you won't be charged
  • 🗓 Additional charges are are the end of the billing period - check your billing page for when this is
  • 🪙 For PAYG plans pre purchased credits will be used first - if you run out of credits additional ones will be charged at £1.50 per credit

Rosalyn pricing

Get in touch with us through the chat to enable Rosalyn on your portal, set up takes 2-4 working days and there is no additional costs for this. There are two options for Rosalyn's proctoring:
  • Lock-down Only = Designed for high-stakes assessments and in person online exams. Candidates aren't recorded or monitored by their device and browser is locked down to prevent cheating. Click to see Rosalyn Lock-down Only demonstration
  • Live Proctoring = Designed for high-stakes assessments, real-time proctoring enables Rosalyn’s human proctors to react to critical proctoring events during each exam. Candidates screen is recorded as well as their audio and themselves via webcam.

Rosalyn on Monthly plans

Item
Standard - Monthly
Pro - Monthly
Rosalyn Lock-down only seat (no replay)
Free
Free
Rosalyn Live Proctored seat
£12.50
£12.50
Set up fee (For portals out of the free trial)
free
free
Additional out of plan MAUs
£3
£2
Rosalyn on Pay as you go (PAYG) credits
Item
# Credits
Rosalyn Lock-down only seat (no replay)
2
Rosalyn Live Proctored seat
10 credits + £6.50
Set up fee (For portals out of the free trial)
free
Rosalyn onboarding call
free
See the doc below for more on Rosalyn

Synoptic pricing

There are two options for Synoptic:
  • No Replay = No recording to review, see timestamped events log of the users exam
  • + Replay = Watch a screen recreation recording of the users session - Click to watch Synoptic + Replay in action
Synoptic on Monthly Plans
Item
Standard
Pro
Synoptic, No Replay seat
Free
Free
Synoptic + Replay seat
£3
£2
Synoptic on Pay as you go (PAYG) credits
Item
Standard - Monthly
Pro - Monthly
Synoptic, No Replay seat
2 credits
2 credits
Synoptic + Replay seat
5 credits
5 credits
Additional out of plan MAUs
£3
£2
See the doc below for more on Synoptic