Synap Academy
Synap Home
  • ๐Ÿ‘‹Hello there
  • ๐Ÿ†•What's new
    • Big features
      • โณLimit membership duration for user groups
      • โ“Question based marking
      • ๐Ÿ‘ฝCloze questions & new editor
      • ๐Ÿฆ„Customise questions in exams
      • ๐Ÿคธโ€โ™‚๏ธFlexi retakes
      • ๐Ÿ’ฟRecords of learning
      • ๐Ÿ‡Override attempt scores, comments & history
      • ๐ŸงชLab values / Additional exam resources
      • ๐Ÿ”–Bookmarking
      • โœ๏ธSingle Sign On (SSO)
      • ๐ŸŽSub portals
      • ๐Ÿ›‚Multi-factor Authentication (MFA)
      • ๐Ÿ—’๏ธNotepad on attempts
      • ๐Ÿ‘๏ธโ€๐Ÿ—จ๏ธSynoptic
      • ๐ŸŽ–Override Grades
      • ๐Ÿ“ธGet webcam shots for identity verification
      • ๐Ÿ”Exam security: Lock exam attempts
      • โ›“๏ธShare links
      • ๐Ÿ›ฉ๏ธThe attempts table
      • ๐Ÿ“‹Anti cheat: disable copy & paste
      • ๐ŸฆšStudents Insights page
      • ๐Ÿงžโ€โ™‚๏ธGenerating quizzes
      • ๐Ÿฅ‡Exam certificates & resits
      • ๐Ÿ” Mark schemes/rubric marking
      • โœ…Marking & definition of completed attempts events -
      • ๐Ÿ‘ฏโ€โ™€๏ธCloning
  • ๐ŸŽฎInteractive demos
  • ๐Ÿƒโ€โ™‚๏ธGetting started
    • Overview
    • Content management
      • Notes
        • Dynamic notes
      • Surveys
      • Uploading content
        • Embed presentations
    • Billing & usage
  • โ“Quizzes
    • Creating a Quiz
      • Question types
        • Cloze question types
        • Audio recording questions
        • Audio/Video Stems and configurations
      • EMQs
      • Quiz Experience
      • Instructions & sections
      • Scoring on Synap (Points vs Credits)
        • Negative Scoring
        • Score by choice
    • Importing & Exporting Questions
      • Importing
        • Word Doc to CSV Format
        • Questions
        • EMQs
        • Sections
      • HTML formatting
  • ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ฆโ€๐Ÿ‘ฆUsers & Groups
    • User types
    • Creating groups
      • Adding & inviting users by email
      • Generating user accounts
      • Importing new and existing users via csv
      • Customising messages to users
      • Sharing user group links
      • Advanced group settings
    • Manage groups
    • User information
    • Permissions
      • Global permissions
      • Specific permissions
      • Educator permissions
      • Markers permissions
  • ๐Ÿ‘จโ€๐Ÿ’ปExams
    • Understanding Exams on Synap
    • Create and Manage Exams
      • ๐Ÿ—๏ธ1. Setup: Exam
        • Dynamic exams
        • Customisation
      • ๐Ÿ”จ2. Build: Exam
        • Sections
        • Grades
      • โš™๏ธ3. Configure
        • Experience
        • Instructions
        • Results
        • Resits
        • Certificates
      • ๐Ÿš€4. Advanced
      • ๐Ÿ–‹๏ธMarking - Double & Blind
        • Adding custom marks & a mark scheme
      • ๐Ÿ“จ5. Share
        • Schedule
        • Publishing
        • Versioning
      • ๐Ÿ‘€6. Manage
    • Mark/Score attempts
    • Anti-Cheat features
      • Disabling Spellcheck for Exams
    • Proctoring
      • Proctoring with Rosalyn
        • Rosalyn Lock-down exam
        • Rosalyn Live Proctoring exam
        • Sitting a Rosalyn Proctored exam
      • Proctoring with Synoptic
        • Create a Synoptic exam
        • Reviewing Synoptic Sessions
        • Sitting a Synoptic Proctored Exam
        • Synoptic Best Practices & Trouble Shooting
      • Proctor Pricing
  • ๐Ÿ„Collections
    • Creating collections
      • Configure collections
    • Manage user group visibility
    • Collection mocks
    • Collections and the Study
    • Collection use cases
  • ๐ŸŽ๏ธCourses
    • Assignments
    • Course builder
    • Assigning a course
      • Viewing assignments & publishing new versions
    • Courses and assignment use cases
  • โš™๏ธPortals
    • Trouble shooting for your students
    • Portal Settings
      • General and branding
      • Registration settings
      • Email settings
      • Locale / Language settings
      • SSO Authentication
        • Auth0
        • JSON Web Tokens (JWT)
        • SAML with Okta (EU)
        • SAML with Okta (US)
      • Study and Self Practice settings
    • User Access
    • Data Management
      • Tag manager
      • Attributes
      • Records of learning
    • Sub portals
      • Creating sub portals
      • Branding sub portals
  • ๐Ÿ“ŠAnalytics
    • Fractal
    • Tags & facets
      • Facet best practice
    • Student Insights
    • Question statistics
  • โฌ…๏ธExports & Reporting
    • Attempts table & exports
    • Reporting platform (Depreciated)
    • Flag exports
  • ๐Ÿ”ŒIntegrations
    • ๐ŸชWebhooks
      • User Updated Webhook
      • Attempt Completed Webhook
      • Attempt override created
      • User Registered Webhook
      • Exam Completed Webhook
      • Attempt Submitted Webhook
      • Exam Submitted Webhook
      • Attempt Certificate Generated
      • Store Purchase Webhook (Legacy)
      • Completed Assignment Webhook
      • Flag Planted Webhook
      • User Added to User Group Webhook
      • User Registered for Exam Webhook
      • Learning Record Webhooks
      • Invite sent
    • Integrations & APIs
    • Single Sign On
    • โšกZapier
      • ๐ŸŸขGet started
      • ๐Ÿ”ซTriggers
      • ๐ŸŽฌActions
      • ๐Ÿ—๏ธExample Workflows
    • Segment
      • Test & Question Analytics
    • Google Analytics
    • Custom Domain (CNAME)
    • Synap Mobile apps
  • ๐Ÿš€Using Synap
    • Admin Account
    • Synap Students
Powered by GitBook
On this page
  • Rosalyn pricing
  • Synoptic pricing

Was this helpful?

  1. Exams
  2. Proctoring

Proctor Pricing

Overview of the additional costs for Rosalyn and Synoptic proctoring options

PreviousSynoptic Best Practices & Trouble ShootingNextCreating collections

Last updated 6 months ago

Was this helpful?

Proctoring costs vary depending on what plan (Standard or Pro) and which billing basis (PAYG or Monthly MAUs) your portal is on. This doc outlines considerations and costs for the different proctoring options on your exams.

Additional info:

  • โณ Session limits: Rosalyn exams are limited to 4 hours any exam over that time will be charged for twice. Synoptic has no session limit and no additional charges for particularly long exams

  • ๐Ÿง™โ€โ™‚๏ธ Admins taking exams are not charged for any Synoptic exams or Rosalyn Lock-down Only - Use this to test the different options ahead of your real exam!

    • Admins will be charged for Rosalyn Live Proctored exam sessions

  • ๐ŸŽฌ You'll only be charged for exams taken - so if a candidate doesn't show up to an exam you won't be charged

  • ๐Ÿ—“ Additional charges are are the end of the billing period - check your billing page for when this is

  • ๐Ÿช™ For PAYG plans pre purchased credits will be used first - if you run out of credits additional ones will be charged at ยฃ1.50 per credit

Rosalyn pricing

Get in touch with us through the chat to enable Rosalyn on your portal, set up takes 2-4 working days and there is no additional costs for this. There are two options for Rosalyn's proctoring:

  • Lock-down Only = Designed for high-stakes assessments and in person online exams. Candidates aren't recorded or monitored by their device and browser is locked down to prevent cheating.

  • Live Proctoring = Designed for high-stakes assessments, real-time proctoring enables Rosalynโ€™s human proctors to react to critical proctoring events during each exam. Candidates screen is recorded as well as their audio and themselves via webcam.

Rosalyn on Monthly plans

Item
Standard - Monthly
Pro - Monthly

Rosalyn Lock-down only seat (no replay)

Free

Free

Rosalyn Live Proctored seat

ยฃ12.50

ยฃ12.50

Set up fee (For portals out of the free trial)

free

free

Additional out of plan MAUs

ยฃ3

ยฃ2

Rosalyn on Pay as you go (PAYG) credits

Item
# Credits

Rosalyn Lock-down only seat (no replay)

2

Rosalyn Live Proctored seat

10 credits + ยฃ6.50

Set up fee (For portals out of the free trial)

free

Rosalyn onboarding call

free

See the doc below for more on Rosalyn

Synoptic pricing

There are two options for Synoptic:

  • No Replay = No recording to review, see timestamped events log of the users exam

Synoptic on Monthly Plans

Item
Standard - Monthly
Pro - Monthly

Synoptic, No Replay seat

Free

Free

Synoptic + Replay seat

ยฃ3

ยฃ2

Synoptic on Pay as you go (PAYG) credits

Item
Standard - PAYG
Pro - PAYG

Synoptic, No Replay seat

2 credits

2 credits

Synoptic + Replay seat

5 credits

5 credits

Additional out of plan MAUs

ยฃ3

ยฃ2

See the doc below for more on Synoptic

+ Replay = Watch a screen recreation recording of the users session - Synoptic + Replay in action

๐Ÿ‘จโ€๐Ÿ’ป
Click to see Rosalyn Lock-down Only demonstration
More on credit bundles on PAYG
Proctoring with Rosalyn
Click to watch
Proctoring with Synoptic