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description: Actions in more detail
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# Actions

In Zapier, an action is a step in an automated workflow, also known as a "Zap". Actions are used to perform a specific task, such as creating a new contact in a CRM system or sending a message to a team chat application.

For example, if you have a form on your website that collects leads, you can set up an action to automatically add those leads to your CRM system. When a lead fills out the form, the trigger detects the event and initiates the Zap, which then adds the lead information to your CRM using an action step.

Actions can be used to suit your specific needs, so you can create workflows that automate a wide variety of tasks, from filling our spreadsheets with attempt data to updating a user based on their exam results.



Here's a list of the Synap actions:

| Action                              | Description                                                                     |
| ----------------------------------- | ------------------------------------------------------------------------------- |
| Invite User                         | Sends an invitation to a user to create an account                              |
| Add User to User Group              | Adds a user to a specified user group                                           |
| Remove User From User Group         | Removes a user from a specified user group                                      |
| Add Study Item to User's Study      | Adds a study item to a user's study                                             |
| Remove Study Item From User's Study | Removes a study item from a user's study                                        |
| Create User                         | Creates a new user account                                                      |
| Update User                         | Updates the information for a specified user                                    |
| Get Attempt                         | Retrieves information about a specified attempt                                 |
| Get User by ID                      | Retrieves information about a specified user in Synap using their user ID       |
| Get User by Email                   | Retrieves information about a specified user in Synap using their email address |

