If you've downloaded the Synap app from the apps store and want to access your ULaw account via the app you you'll need to update your Synap account password first this help article will show you how to do it in just a few steps.
(The Synap app can be found in the app store for iOS and Android
Did this )
Step 1: Go to your accounts page
First go to your accounts page on desktop, you'll find it in the bottom right hand corner of any page where your icon is. Click here and then select 'Account' from the pop up to view your account details alternatively head to practice.law.ac.uk/account
Step 2: Change Password
NOTE: This will not change your university password just the password you use to access Synap
On you accounts page click 'Set Password' and change it to something that contains at least one uppercase and lowercase letter and one number and that is more than 6 characters long. When you've done that hit 'Submit'.
Step 3: Login on the App
Open the Synap App on your phone and log in with your university email and the password you've just set on desktop and you're ready to go!