Creating groups

How to create new groups, set a type and add / invite users.

Creating groups and adding users is an essential part of managing your Synap platform. In general, your user groups will closely align with the content on the platform. For example, you might have a 'Summer Econ 101 Exam Group' with users sitting that exam and the exam assigned to the group.

Users can be members of more than one group, and you may have some groups purely for management purposes. For example, an 'ACME Company User Group' could be used just to manage users from that company. Users take the highest level of permissions from the groups they are in. If a user is in both a student group and an educator group, they will be an educator. You cannot create new Admin or Manager groups.

🧠 On Synap it is membership of a group which determines what someone has access to (with the exception of direct enrollment exams).

To create a new group, go to the Users page and click Create group.

Create a new group

🧑‍🎓 Student groups

To make a new student group, give the group a name, set the user type, add a description, and set a sub portal if needed.

Creating a new student group

We recommend giving your groups an easily identifiable short name that shows other users exactly who is in the group.

🧠 Remember students cannot see the names or descriptions of the groups they are in!

New empty student group

Once your group has been created, you can add existing users or invite new ones. See our guide on adding and inviting users for more.

Adding & inviting users

Edit a group's name and description at any time. You cannot change the group user type or sub portal once it has been created.

Go to a student group's Settings > Access page to configure specific educator groups to view, edit, or modify learning records according to your requirements.

🧑‍🏫 Educator groups

Follow the same steps above to create an educator group. Just make sure you set the user type to Educator.

Making an educator group

Educators are the most configurable role on Synap. Go to a group's Settings > Permissions page to set global permissions for the group.

Global educator permissions

There are many different roles you can create with global and specific permissions. See our permissions guide below for more information.

Permissions

💡 Top tips

The user group ID, sub portal, type, and description are shown below the name in the top-left corner. You can click this once to copy it to your clipboard, then use it when searching for a user group to assign an exam to or grant access to a collection.

User group names