User types
A look at the default groups and 3 user types on Synap
Creating user groups is an essential part of managing your Synap platform. In general your user groups will closely reflect the content you're assigning to that group. For example a specific exam on a certain day will have its own user group and so will an assignment. User groups will also dictate what type a user is
๐ง Note: On Synap, it is membership to a group that decides what content a user gets
๐จโ๐ฉโ๐งโ๐ฆ Groups page
Head over to the groups via the Users icon on the main menu. From the users page you'll be able to see, search and filter all of your user groups. The first 4 groups are fixed, these are the default user groups on Synap.
Default groups have a ๐ padlock icon.
Hover over ๐ eye icon to see which group moderates another
The All Users group is where every single portal user (regardless of type) will be added by default. We recommend you don't use this group to assign content unless you have something you want everyone to see. Removing a student from the default student group will affect a users access to content.
There are 3 types of users on Synap and each has its own default group.
Admins - highest level of access
Educators
Managers - (Pro only feature)
Students - lowest level of access
Users will inherit the permissions of the highest group they are in, so an admin will remain an admin if they are also in educator or student groups. See below for details about what each user type can do.
๐งโโ๏ธ Admins
Admins have full access to do anything on the portal, there is nothing above admins.
โ Admins can:
Add and remove users
Create and delete content
Change the look and feel of the portal
Manage billing
Create and manage custom attributes
We recommend you keep the overall number of admins low. You cannot remove admins from the default admin group. If you need to delete admins please contact your account manager for help.
๐จโ๐ซ Educators
Educators are essentially managers / teachers, they are the moderators of student groups. Educators moderate select groups of students and can see their progress. The educators group is slightly special in that an educator can be removed from the default group and remain an educator, so long as they are a member of at least one custom educator group.
โ By default Educators can:
View progress and access for groups that they are moderating
Read / update custom attributes on users that are in groups they are moderating
Access reporting and exports
Add, invite and remove users from groups - get in touch with support about enabling
โ Educators cannot:
Manage global settings
Access billing
Create or curate content
Create groups
Create custom attributes
๐ง Note: New educators do not go into the default educator group when they've been invited to a custom educator group, it is the only default group with this behaviour. If you have advanced permissions enabled, you can modify the behaviour of educator groups see the help doc below for more information
๐งโ๐ Students
Students are who the platform is for, these are your end users. They don't have access to the same dashboard as an admin or educator. Their portal is set up to show them content and materials. You can customise different pages for different user types and set a student home page, go to Settings > Pages > Students.
โ Students can:
View their own progress and results
Edit their email / account information
View and edit attributes if they've been given write access to
Engage with content that they have access to
โ Students cannot:
Create content
Manage their access to content
Access reporting or exports
View other student progress (other than anonymised cohort data)
Managers
If you're on a Pro portal with the advanced permissions feature turned on you'll notice an additional role - Managers. Similar to Admins, Managers have wide ranging access to a portal. This means they can view and manage all student data and content, however unlike Admins they cannot change the global portal settings or billing information of a portal. Consider Manager access to be a level above Educators
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