Sitting a Synoptic Proctored Exam
Candidate requirements and experience sitting a Synoptic proctored exam
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Candidate requirements and experience sitting a Synoptic proctored exam
Last updated
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In order to sit a Synoptic proctored exam your candidates will need:
To be on Google Chrome - this will not work with other browsers
To be able to download and install
To be on a laptop or desktop - this will not work with a tablet or mobile device
A minimum internet connection of 40kBs upload/download
In order to start the exam candidates must meet and maintain the proctoring conditions that have been set through out the exam. We recommend that before the exam opens your candidates install the Synoptic Google Chrome plugin. They will be shown a proctoring guide on their exam-hall page which is the last page before their exam.
Candidates will need to install Synoptic to Chrome to sit the exam, if they have sat a Synoptic exam before they won't need to install it again.
It's a good idea to recommend to your candidates to pin the Synoptic plugin to their chrome extension bar. This will let them see the status and reasons behind any breaches.
Once installed and the exam window has opened candidates will need to be following all of the set conditions to start.
One the exam hall page (this is where the proctoring guide is) once any issues are resolved this will be indicated to the candidates and they can scroll to the start button and begin the exam.
Depending on your and your candidates system configuration you may need to make sure Google Chrome has permissions granted to screen record. Some school or business devices have this disabled by default.
Once a candidate is in the exam, they will be continuously monitored by Synoptic. Breaching the exam conditions will be recorded and flagged to admins along with a timestamp and the question they were on. When Replay is enabled admins and educators can review the screen recreation footage.
With the freeze penalty enabled candidates must resolve any issues as quickly as possible and are advised by the platform and plugin on how to do so. On timed exam attempts upon a breach and freeze the timer will continue to tick down for a candidate
Check out our video walkthrough below for a student sitting their first Synoptic exam
Once the candidate has finished the exam, the page will auto refresh and disable Synoptic, candidates will be able to see the plugin is no longer active and if they are sitting no more exams can delete it if they wish. Results will not be released even on exams with questions that can be auto marked as the proctoring must be reviewed and approved or rejected before the results can be released.
Check out our doc below on reviewing Synoptic sessions
