Sitting a Rosalyn Proctored exam

Candidate guidance to sitting an exam being proctored by Rosalyn, applies to Lockdown Browser and Liver Proctoring options

Guide your candidates through what to expect on exam day from their Rosalyn proctored exams. More information and help can be found in the Rosalyn Examinee Help Center

๐Ÿšจ We recommend you don't share this page and the rest of the platform documentation with your candidates. Instead use the copy in this to create your own instructions specific to your exams.

๐Ÿง  You could put your into a note on the platform and pin it as FAQs on the student menu see this doc for more - ๐Ÿ‘€ ๐Ÿง  You can use the information here to build the instructions shown to candidates before they start the exam - ๐Ÿ‘€

Describing Rosalyn to Candidates

Your exam is going to be proctored by a service called Rosalyn, an online proctoring platform who we partner with to add additional security and monitoring options for our exams

Rosalyn's software is offered as a desktop application for Mac and Windows computers. It ensures that your exam is taken under secure settings by recording your screen, webcam and microphone for the duration of the exam. It uses a unique 'human in the loop' approach whereby suspicious behaviour is flagged by AI, but all interventions and decisions are made by a trained (human) proctor. Ahead of the exam you can check your system is compatible and ensure you won't have any technical issues on the day.

System and Hardware Requirements for candidates

You will not be able to sit any Rosalyn exams on a tablet or mobile device

Supported OS:

  • Windows OS

    • Windows 10

    • Windows 11

  • macOS

    • Monterey

    • Ventura

    • Big Sur

Browsers - Any of the following

  • Google Chrome - Latest Version (Preferred)

  • Mozilla Firefox - Latest Version

  • Microsoft Edge - Latest Version

  • Apple Safari - Latest Version

Hardware Requirements - All of the following:

  • At least 100Mb RAM

  • At least 500Mb available hard drive space

  • Broadband internet with a minimum upload/download speed of 500Kb/s

For Live Proctored exams you will need:

In order to take a Rosalyn-proctored exam on Synap, you will need a computer and internet access that meets ALL of the requirements above. We strongly recommend using a personal device where you have the ability to install applications and grant permissions. Sometimes with work-issued devices you may find that you need additional permissions from your IT team, so it is much simpler if you take the exam on a device which you have full control over

Taking the exam

After clicking start exam on Synap you will be prompted to download the Rosalyn software. If you have already downloaded it you will be prompted to open it. Once open you will go through a series of pre-exam checks:

Exam Rules

You institution may set additional rules for your exam. Breaching any of the standard rules of an exam will be flagged as cheating. Continuing to break the rules of the exam may result in your session being ended and you being unable to finish an attempt.

1.๐Ÿคซ Use a private test area

This should be somewhere quiet and undisturbed

2.๐Ÿ™…โ€โ™€๏ธ Do not interact with others

Your physical space should be clear and communication apps turned off

3.๐Ÿ“š Other materials are not allowed

No books, notes, papers unless these have been explicitly approved by your administrator

4.๐Ÿ’ป One monitor, mouse and keyboard

No other devices are allowed.

5.๐Ÿ‘‚Turn off noise-making devices

Check for noisy devices and ambient noise

6.๐Ÿ“ฑ ๐ŸŽง No additional devices allowed

Including smartphones, tablets, computers, headphones, etc.

7.๐Ÿค“ Face should be visible and in camera view

Nothing should cover your camera, with your face clearly in focus - Live Proctored exams

8.๐Ÿ‘ฉโ€๐Ÿ’ป No other Apps or Browser tabs allowed

You'll be guided through closing these before you start the exam

9.โŒ Sharing exam content is prohibited

The exam content is for your alone, copy and pasting is not allowed

๐Ÿšจ You must follow all of the above rules to start your exam. Breaching of any of the rules during the exam will be recorded and flagged by the AI to be reviewed by your administration.

If you are having any problems launching a Rosalyn exam please make sure the following domains are whitelisted on your network

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