๐Ÿš€4. Advanced

A look at the advanced and security options that can be configured on exams

Exam Security

โ›”๏ธ Restrict by IP

You can restrict your exams to a specific IP address, or a set of IP addresses using our IP restriction feature, which can be accessed from Exams > Advanced > Security > Restrict by IP.

IP restriction will mean that candidates can only enter the exam if they are accessing from a particular location that you have specified. This can be helpful if, for example you are running a test in a physical test centre, or if you need to ensure that your exam cannot be accessed in certain countries/regions.

When you enable this section, a box will appear which you can use to enter IPs which you want to allow. You should type in 1x IP address per line.

The box will accept any valid IPv4 or IPv6 address, as well as CIDR ranges.

When enabling this feature, there are a few things you may want to bear in mind:

  • Most people's home networks will use dynamic IPs, this means that their IP address will change periodically. For this reason, if you are conducting a remote exam to be taken from candidate's own homes/devices, this option is probably not suitable for you

  • If your users are using VPNs, then this may affect the IP that they are connecting from

We strongly recommend testing this feature out, by assigning an exam to your internal team or admins, prior to launching it with real students. Whilst the feature itself is very simple to set up, if the IPs are not set-up correctly, or if there are unexpected proxies/VPNs in-use on your network, then this could have a significant impact.

If you are in doubt, speak to your IT team who should be able to advise on the IP addresses / CIDR ranges to use, or feel free to get in touch with our support team for further advice.

โฏ Resume attempt settings

You can use the Resume Attempt settings to specify when, or if, candidates should be allowed to resume an exam attempt, once it has been started. The options you can choose from are shown below:

Resume settingDescription

Always allowed (default)

Candidates can start and resume their attempt, with no restrictions

Same session

Candidates can resume their attempt, but only from the same device and network that they started it on


Candidates cannot resume their attempt once it has started

๐Ÿšจ "Never" is a very strict setting that means that a candidate will be kicked out of the exam if they refresh their browser - we only recommend using this in very high-stakes situations, or where you have complete control over the exam environment. "Same session" should provide a strong level of security for most situations, whilst also providing some flexibility for computer crashes or other unexpected situations

โฏ Resume configuration

Customise the Restrict by IP resume rules and select an option for whether candidates can resume their exam or if they must submit in one setting. Keep in mind that for timed exams the timer will continue to run down even if the candidate has closed their exam.

๐Ÿ”’ Locked

Locked exam attempts can't be started until they are manual unlocked by an admin or educator. Attempts can be locked even if this setting isn't enabled when it is scheduled.

When creating an exam from the communications page select 'Locked'

When an exam is locked and open a student will not be able to start that attempt until it has been unlocked.

To unlock the exam just select the user/s and use the unlock button

When it's unlocked and as long as the open window has been met, users will be able to start their exam as normal


Learn more about the proctoring options in the docs below


If enabled, candidates will be presented with the information you enter and will need to accept or acknowledge them before starting the exam. You can select a title, body and checkbox label.

If a user does not select the checkbox, they won't be able to start the exam

We recommend including the title - Legal - within the checkbox label. This makes it explicitly clear to candidates what the checkbox is related to

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