Locale / Language settings
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When you login to Synap the platform will try to work out what timezone you're in based on your system clock and locale. All times on Synap (scheduling, due dates, time started, etc) will be shown to you in your local timezone.
Similar to your personal timezone, when your users login to Synap, the platform will try to work out their timezone based on their system settings and locale. Users are also able to modify their timezone from their account page. And admins / moderators may override a users timezone from the users> overview>administration page
You can set a portal level default time zone. This will be the time zone set to users who have their accounts generated or who do not set one themselves.
Note: users can still override this time zone from their account page. To set a portal level default time zone, go to Settings>Locale. From here you can select one of the IANA formatted timezones as the default for your portal.
When you export reports, results, user lists or any other CSVs from Synap, times will always be in Universal Coordinated Time (UTC).
Times
12-hr hh:mm:ss
Dates
dd/mm/yyyy
🚨 The platform schedules exams on a universal time. This means if you have 5 users in 5 different time zones and you want them to start at 9am locally. Then you may need 5 different exams. Scheduling the exam at 9am means all users will be able to start at that time no matter what time it is for them in their time zone.
🚨 The date and time picker used on the platform when scheduling an exam, automatically accounts for daylight savings times. You don't need to account for the time change should you be scheduling an exam in the future, that is after a daylight savings time change occurs.
