Importing & Exporting Questions

When you have hundreds or even thousands of questions you want to put on Synap, you can use the import / export functionality on Synap to make changes in bulk via a CSV.  
🚨 All existing questions on Synap are given a unique Synap ID. When you are adding questions to an existing quiz via the importer, you must include the existing questions and IDs or they will be deleted overridden on import.
​Download the Synap question template ​
​Download the Synap EMQ template​
✋  Before you import
HTML formatting
Text and images need to be HTML formatted in order to import correctly. When you export questions from platform you'll notice they are HTML formatted, and have had <p> tags added to paragraphs. You will need to add  formatting as HTML to questions in a CSV this is most important for questions with images and image answer options.
🚨 Images in cells will not be imported into Synap, you must use permalinks and <img> tags
HTML formatting
If you are using Excel you must ensure that you are exporting your csv in the UTF-8 file format.  To do this go to File > Save As and select UTF-8 from the drop down box before you download the spreadsheet as a csv
Updating questions 
If you want to add new questions to an existing quiz, you must include all the existing questions & IDs on you sheet. Importing a sheet that doesn't contain existing questions, will delete those questions.
🧠 Questions with the same ids cannot exist in multiple quizzes. If you want to move questions from one quiz to another, you must delete the Synap IDs 
Validation 
Imports will be validated before adding questions to platform. You'll be emailed the reasons why an import has failed as well as a reference to the row. 
👇 Exporting
Look for the Export to CSV button on Questions and EMQ groups to export you content with all the ids. Content made on platform will be exported as HTML. When your export is complete you'll get an email with the content.
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Instructions & sections

Importing

Last modified 2mo ago

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Outline

✋ Before you import

👇 Exporting