Proctoring with Synoptic

Synoptic is our in house proctoring solution that works through a Chrome plugin. Suitable for low to medium-stakes exams, or for high-stakes with candidates on Zoom/Teams or in assessment centres

Synoptic has been developed as Synap's solution to light proctoring. It does not require strong internet connections and users only need to install a Chrome plugin. You can customise the conditions / rules of an exam to decide what you will allow users to do and not do. Any violation of these rules by a user will be recorded and flagged as a breach.

Create a Synoptic exam

Check out the video below for a student sitting a Synoptic exam

Student Synoptic experience

💵 Pricing

There are two options for Synoptic: No Replay, Replay Enabled (with optional interval captures), the cost of each exam with depends what plan and payment type you're on. For each Synoptic exam there is no strict time limit, so you won't be charged an additional seat if your exam is over a certain amount of hours.

Synoptic on Monthly Plans

Item	Standard - Monthly	Pro - Monthly
Synoptic, No Replay	Free	Free
Synoptic + Replay + Webcam & Screen interval capture	£3	£2

Synoptic on Pay as you go (PAYG) credits

Item	Standard - PAYG	Pro - PAYG
Synoptic, No Replay	2 credits	2 credits
Synoptic + Replay + Webcam & Screen interval capture	5 credits	5 credits
Additional out of plan MAUs	£3	£2

For additional charges you'll only be charged for attempts that were started, so you won't be charged if you set an exam up and a candidate doesn't attend. You'll be automatically billed at the end of the month.

📐Requirements

In order to sit a Synoptic proctored exam your candidates will need:

• To be on Google Chrome - this will not work with other browsers

• To be able to download and install a plugin
• To be on a laptop or desktop - this will not work with a tablet or mobile device

👀 Conditions

The following exam conditions / rules can be enabled or disabled on a Synoptic exam. Any violation of the conditions you set will be flagged as a breach

• Exam window must be in fullscreen and focused

• No external displays

• No additional tabs

❌ Penalties

You can enable a penalty for a breach of the conditions, where the candidates exam is frozen but the timer continues to tick down.

Penalty (Optional):

• Enable exam freeze on breach

Exam frozen because of a breach

⏯ Replay enabled

Breaches, and resolutions are recorded and shown to the admins. When replay is enabled available to admins or educators can review screen recreation footage to see exactly what the user was doing and which question they were on when they breached the conditions.

Reviewing a Synoptic session

📸 Webcam & Screen interval capture

Monitor candidates through interval captures of their entire desktop and through their webcam. Captures are taken at 5-8 second intervals through out the exam and viable through the proctor review after an exam has ended.

Webcam and Screen interval capture

Head to the article below for more about creating a Synoptic exam and the different configurations.

Create a Synoptic exam

Recommended domains to whitelist

If you are having any problems launching a Synoptic exam please make sure the following domains are whitelisted on your network. Note by default your portal will be on EU infrastructure even if you're based in the US.

US Infrastructure is available on Business and Enterprise plans by request

EU Infrastructure whitelist:

https://<<your-portal-subdomain>>.synap.ac/ # or your custom CNAME domain if using one
https://synap.ac/
https://api.synap.ac/
https://web-app-assets.synap.ac/
https://service.prod.api.synap.ac/
https://synap-files-prod.s3.eu-west-1.amazonaws.com/
https://widget.synap.ac/
https://files.synap.ac/
https://k9v6y2xuhl.execute-api.eu-west-1.amazonaws.com/

US Infrastructure whitelist:

https://<<your-portal-subdomain>>.synap.ac/ # or your custom CNAME domain if using one
https://synap.ac/
https://api.synap.ac/
https://web-app-assets.synap.ac/
https://service.prod.api.synap.ac/
https://synap-files-prod.s3.eu-west-1.amazonaws.com/
https://a2ol6rrvtb.execute-api.us-east-1.amazonaws.com/
https://bbtddns9n0.execute-api.us-east-1.amazonaws.com
https://a2ol6rrvtb.execute-api.us-east-1.amazonaws.com/
https://widget.synap.ac/
https://files.synap.ac/
https://k9v6y2xuhl.execute-api.eu-west-1.amazonaws.com/