Proctoring with Rosalyn
Synap ispartnered with Rosalyn to deliver affordable, secure and fair proctored exams. Get in touch with Synap support to discuss enabling Rosalyn on your platform
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Synap ispartnered with Rosalyn to deliver affordable, secure and fair proctored exams. Get in touch with Synap support to discuss enabling Rosalyn on your platform
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Synap has partnered with Rosalyn, an innovative online proctoring solution which provides a highly secure, seamless experience for candidates sitting high-stakes exams.
Rosalyn combines powerful AI analysis with a 'human-in-the-loop' approach to ensure that suspicious activity can be quickly identified, with a trained human proctor being involved in the final decision-making process.
We have chosen Rosalyn as our primary proctoring partner because of this approach - which combines the best of both worlds in terms of AI + Human review - as well as their industry-leading candidate experience and data protection policies.
You may have noticed by default Rosalyn is not enabled on your portal, this is because we need to set up some credentials and give you access to an additional Rosalyn domain. The set up can take 2-4 working days once we've sent you some more information about pricing based on your plan, and set up steps. Just get in touch with support via the chat and one of our proctoring experts will get back to you to start the process.
Rosalyn cannot be enabled on portals that are in the free trial
Rosalyn offers two proctoring modes, these are:
Under this mode, candidates will have to install the Rosalyn application, and then they take the exam within that application instead of a normal browser. The Rosalyn application uses the same rendering engine as Google Chrome, but it has additional 'lockdown' features such as enforcing full-screen and making sure that the candidate does not have any other applications open during the exam process.
In Lockdown-Only mode, no footage will be recorded, and nothing will be reviewed - it is just for ensuring that the candidate takes an exam in a locked-down application that restricts access to other materials.
This mode would be suitable for low to medium-stakes exams, or for high-stakes exams conducted in an assessment centre where you have your own invigilators available.
Check out our guide below for steps to create a Rosalyn Lock-down exam ⬇️
Rosalyn Lock-down examThis mode uses all of the lockdown functionality described above, but it will also record the candidate's Webcam (Video + Audio) as well as their screen.
The footage is monitored in real-time by AI algorithms which are able to detect signs of suspicious behaviour. However, what makes Rosalyn unique is that the AI itself does not make any decisions - instead it is used as a screening mechanism, and if suspicious behaviour is flagged, it immediately alerts one of Rosalyn's trained human proctors (who are available 24/7), who will then access the exam session and intervene if necessary.
Interventions can take the form of the proctor pausing a candidate's exam and messaging them to ask them to correct their behaviour, or in extreme circumstances, terminating an exam session.
At the end of an exam session, the footage is processed and your team are invited to make a final decision on the available exam sessions.
Check out our guide below for steps to create a Rosalyn Live Proctored exam ⬇️
Rosalyn Live Proctoring examRosalyn is installed as a desktop application for MacOS or Windows - it is NOT a browser extension. Candidates will be guided to download this application before they start their exam and instructions will be provided to them as a part of this process.
The system requirements for Rosalyn are:
Windows OS
Windows 10
Windows 11
macOS
Monterey
Ventura
Big Sur
Operating System - Any of the following
Windows 10
Windows 11
MacOS High Sierra
MacOS Catalina
MacOS Monterey
MacOS Ventura
MacOS Big Sur
Browsers - Any of the following
Google Chrome - Latest Version (Preferred)
Mozilla Firefox - Latest Version
Microsoft Edge - Latest Version
Apple Safari - Latest Version
Hardware and other requirements - All of the following
Working camera
Photo ID
Working microphone
Dual-core CPU
At least 2 GB available of RAM memory.
At least 500 MB of available disk space.
Network Requirements
Broadband internet with a minimum upload/download speed of 500Kb/s
Pricing will vary depending on what type of plan you are on. PAYG plans will be charged additional credits where out of plan credits will be charged at £1.50. Monthly plans have Lock-down Only modes included in their MAU charge and a separate charge for Live Proctored exams. For exams with more than 400 candidates sitting at once we recommend you get in touch with support who will notify Rosalyn on your behalf
Rosalyn Lock-down only seat (no replay)
Free
Free
Rosalyn Live Proctored seat
£12
£12
Set up fee (For portals out of the free trial)
free
free
Additional out of plan MAUs
£3
£2
Rosalyn on Pay as you go (PAYG) credits
Rosalyn Lock-down only seat (no replay)
2
Rosalyn Live Proctored seat
10 credits + £6
Set up fee (For portals out of the free trial)
free
Rosalyn onboarding call
free
More on credit bundles on PAYG
Please refer to the videos below for a demonstration of the Synap-Rosalyn integration
