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  • ๐Ÿ‘‹Hello there
  • ๐Ÿ†•What's new
    • Big features
      • ๐Ÿ“ฉCustom messages from attempt tables
      • โณLimit membership duration for user groups
      • โ“Question based marking
      • ๐Ÿ‘ฝCloze questions & new editor
      • ๐Ÿฆ„Customise questions in exams
      • ๐Ÿคธโ€โ™‚๏ธFlexi retakes
      • ๐Ÿ’ฟRecords of learning
      • ๐Ÿ‡Override attempt scores, comments & history
      • ๐ŸงชLab values / Additional exam resources
      • ๐Ÿ”–Bookmarking
      • โœ๏ธSingle Sign On (SSO)
      • ๐ŸŽSub portals
      • ๐Ÿ›‚Multi-factor Authentication (MFA)
      • ๐Ÿ—’๏ธNotepad on attempts
      • ๐Ÿ‘๏ธโ€๐Ÿ—จ๏ธSynoptic
      • ๐ŸŽ–Override Grades
      • ๐Ÿ“ธGet webcam shots for identity verification
      • ๐Ÿ”Exam security: Lock exam attempts
      • โ›“๏ธShare links
      • ๐Ÿ›ฉ๏ธThe attempts table
      • ๐Ÿ“‹Anti cheat: disable copy & paste
      • ๐ŸฆšStudents Insights page
      • ๐Ÿงžโ€โ™‚๏ธGenerating quizzes
      • ๐Ÿฅ‡Exam certificates & resits
      • ๐Ÿ” Mark schemes/rubric marking
      • โœ…Marking & definition of completed attempts events -
      • ๐Ÿ‘ฏโ€โ™€๏ธCloning
  • ๐ŸŽฎInteractive demos
  • ๐Ÿƒโ€โ™‚๏ธGetting started
    • Overview
    • Content management
      • Notes
        • Dynamic notes
      • Surveys
      • Uploading content
        • Embed presentations
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  • โ“Quizzes
    • Creating a Quiz
      • Question types
        • Cloze question types
        • Audio recording questions
        • Audio/Video Stems and configurations
      • EMQs
      • Quiz Experience
      • Instructions & sections
      • Scoring on Synap (Points vs Credits)
        • Negative Scoring
        • Score by choice
    • Importing & Exporting Questions
      • Importing
        • Word Doc to CSV Format
        • Questions
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        • Sections
      • HTML formatting
  • ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ฆโ€๐Ÿ‘ฆUsers & Groups
    • User types
    • Creating groups
      • Adding & inviting users by email
      • Generating user accounts
      • Importing new and existing users via csv
      • Customising messages to users
      • Sharing user group links
      • Advanced group settings
    • Manage groups
    • User information
    • Permissions
      • Global permissions
      • Specific permissions
      • Educator permissions
      • Markers permissions
  • ๐Ÿ‘จโ€๐Ÿ’ปExams
    • Understanding Exams on Synap
    • Create and Manage Exams
      • ๐Ÿ—๏ธ1. Setup: Exam
        • Dynamic exams
        • Customisation
      • ๐Ÿ”จ2. Build: Exam
        • Sections
        • Grades
      • โš™๏ธ3. Configure
        • Experience
        • Instructions
        • Results
        • Resits
        • Certificates
      • ๐Ÿš€4. Advanced
      • ๐Ÿ–‹๏ธMarking - Double & Blind
        • Adding custom marks & a mark scheme
      • ๐Ÿ“จ5. Share
        • Schedule
        • Publishing
        • Versioning
      • ๐Ÿ‘€6. Manage
    • Mark/Score attempts
    • Anti-Cheat features
      • Disabling Spellcheck for Exams
    • Proctoring
      • Proctoring with Rosalyn
        • Rosalyn Lock-down exam
        • Rosalyn Live Proctoring exam
        • Sitting a Rosalyn Proctored exam
      • Proctoring with Synoptic
        • Create a Synoptic exam
        • Reviewing Synoptic Sessions
        • Sitting a Synoptic Proctored Exam
        • Synoptic Best Practices & Trouble Shooting
      • Proctor Pricing
  • ๐Ÿ„Collections
    • Creating collections
      • Configure collections
    • Manage user group visibility
    • Collection mocks
    • Collections and the Study
    • Collection use cases
  • ๐ŸŽ๏ธCourses
    • Assignments
    • Course builder
    • Assigning a course
      • Viewing assignments & publishing new versions
    • Courses and assignment use cases
  • โš™๏ธPortals
    • Trouble shooting for your students
    • Portal Settings
      • General and branding
      • Registration settings
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        • Auth0
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        • SAML with Okta (US)
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      • Tag manager
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      • Creating sub portals
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  • ๐Ÿ“ŠAnalytics
    • Fractal
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  • โฌ…๏ธExports & Reporting
    • Attempts table & exports
    • Reporting platform (Depreciated)
    • Flag exports
  • ๐Ÿ”ŒIntegrations
    • ๐ŸชWebhooks
      • User Updated Webhook
      • Attempt Completed Webhook
      • Attempt override created
      • User Registered Webhook
      • Exam Completed Webhook
      • Attempt Submitted Webhook
      • Exam Submitted Webhook
      • Attempt Certificate Generated
      • Store Purchase Webhook (Legacy)
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      • Invite sent
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    • โšกZapier
      • ๐ŸŸขGet started
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      • ๐Ÿ—๏ธExample Workflows
    • Segment
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    • Google Analytics
    • Custom Domain (CNAME)
    • Synap Mobile Apps
  • ๐Ÿš€Using Synap
    • Admin Account
    • Synap Students
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  • ๐Ÿช– General
  • Footer options
  • ๐Ÿด โžก ๐Ÿฆ„ Branding

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  1. Portals
  2. Portal Settings

General and branding

Learn how to customise and brand your portal as well as advice and tool recommendations

PreviousPortal SettingsNextRegistration settings

Last updated 5 days ago

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There are lots of ways you can customise your portal. If you've not already, head over to Settings from the main menu to get started.

๐Ÿช– General

General is where you can customise the high level things on the portal. Keep in mind the Portal name is used in all email correspondence to your users. You can't change your portal URL from here but leave a message using the chat widget and one of our support team will be happy to assist

Mobile app

Mobile App access is avaiable on Business and Enterprise plans

Footer options

๐Ÿด โžก ๐Ÿฆ„ Branding

Customise the portal with your own branding, add logos, colours and a default card image. Upload clear, high quality images in the recommended sizes (see below)

  • Logo - Used across the platform, in emails & generated certificates - 300x100px

    • Recommend a PNG with transparent background

  • Square logo - Used in the top left corner home button throughout the portal - 100x100px

    • Recommend a PNG with transparent background

  • Favicon - Used in web tabs - 30x30px

    • Recommend a PNG with transparent background

  • Default card - Used when custom covers aren't provided for exams, collections, collection items, courses & assignments - 490x300px

    • Recommend not including too much text on covers as they are not responsive, default cards and cards are the same size. If users are going to have lots of content we recommend making the top level cards (courses & collections) different so they can easily navigate through them, then having a default card for each bit of content works well.

  • Primary colour - A hex code that will set your menu icon colour as well as all titles

  • Secondary colour - A hex code to set all the secondary colours on platform (card buttons)

  • Primary & Secondary button colour - will be inferred from Primary and Secondary so leave blank if you want them to be the same.

When enabled users can have access to Synap's and mobile apps. Users will be able to download these apps from their profile pop up.

Choose whether or not to hide / show Synap's default footer to students (note this will always need to show for admins). Decide whether or not to use our and or add in your own. This can either be a external link (Custom URL) or create your own using a note on Synap.

โš™๏ธ
iOS
Android
Synap Mobile Apps
Terms & conditions
Privacy policy
Notes
Managing your portal settings walkthrough
Using different cards for different content